Request early access
Built exclusively for Google Maps & Google Business Profile

Stop losing
customers to
unanswered Google reviews.

Review Shark connects straight to your Google Business Profile and watches your Google Maps reviews around the clock, tells you what customers are really saying, and replies in your voice — automatically.

100%
reviews answered
<1hr
average response time
24/7
monitoring, no logins
1
agent, trained by you

Your Google reviews are your reputation. Treat them like it.

Responding well is one of the highest-leverage things a business can do — it’s just tedious enough that it never happens on its own.

Time back

Off your plate, for good

No more squeezing replies in after close. Your agent answers reviews the moment they land, whether you’re open, closed, or asleep.

Loyalty

Turn reviewers into regulars

A prompt, personal reply tells customers they were heard. It’s often the difference between a one-time visit and a repeat one.

Reputation

Look like you’ve got it together

Every reply is public. A business that answers consistently and well earns trust before a customer ever walks in the door.

Responding is tedious. So it gets skipped.

Writing a thoughtful reply to every Google review, on top of running the business, is a job nobody has spare hours for.

12 days

average time a small business takes to respond to a review, if it responds at all.

89%

of customers read business replies before deciding whether to visit.

$0

is what most businesses invest in turning reviewers into repeat customers.

Same review. Any voice you want. Any speed you want.

This is a real Google review, on a real Google Business Profile listing. Switch the review, the agent’s tone, and how fast it replies — the panel updates live.

Which review
Your agent’s voice
How fast it replies
Google Business Profile · live
Posted on Google
S
Sarah T.Positive
· Local Guide · 42 reviews
“Best brunch spot in town — the staff remembered our order from last time. Can’t recommend enough!”
Drafted by your agent · replied instantly
4.6avg rating, up from 3.9
100%reviews answered this month

Train it once. It works every night after.

Set the voice and the rules up front — the agent handles the rest, continuously.

01 — Monitor

Every review, tracked live

New Google reviews are pulled in automatically and plotted against your rating history.

02 — Train

Set the voice and the rules

Tell your agent how you talk to customers, what you’re willing to offer, and what needs a human first.

03 — Respond

Replies, sent or drafted

Your agent replies in your voice, follows up where it matters, and flags anything outside its rules.

Request early access Priority goes to businesses that sign up before doors open.

We’ve got the answers.

The things every owner asks before handing review replies to an agent.

Will it post replies without me seeing them first?
That’s your call. Set the agent to auto-send within the rules you give it, or have every draft held for a quick approve/edit before it goes out. Most owners start in review mode and switch to auto-send once they trust the voice.
How long does setup actually take?
Connecting your Google Business Profile takes a couple of minutes. Training the agent — tone, policies, escalation rules — is a short guided setup, usually done in under 30 minutes.
Can it manage more than one location?
Yes. Each location gets its own review feed and rating history, and you can share one trained agent across locations or customize the voice per site.
What happens with reviews that need a human?
You set the line — for example, anything under two stars, a legal threat, or a refund request over a dollar amount. Anything past that gets flagged for you instead of an automatic reply.
Does this only work with Google reviews?
Google Maps reviews are the focus at launch, since that’s where most local search decisions happen. Tell us in the signup form if you’d want other platforms covered too.
Request early access Takes about a minute — tell us a bit about your business below.