Stop losing
customers to
unanswered Google reviews.
Review Shark connects straight to your Google Business Profile and watches your Google Maps reviews around the clock, tells you what customers are really saying, and replies in your voice — automatically.
Your Google reviews are your reputation. Treat them like it.
Responding well is one of the highest-leverage things a business can do — it’s just tedious enough that it never happens on its own.
Off your plate, for good
No more squeezing replies in after close. Your agent answers reviews the moment they land, whether you’re open, closed, or asleep.
Turn reviewers into regulars
A prompt, personal reply tells customers they were heard. It’s often the difference between a one-time visit and a repeat one.
Look like you’ve got it together
Every reply is public. A business that answers consistently and well earns trust before a customer ever walks in the door.
Responding is tedious. So it gets skipped.
Writing a thoughtful reply to every Google review, on top of running the business, is a job nobody has spare hours for.
is how long the average small business takes to answer a 1-star Google review, when it answers at all.
of 1-star reviews get any public reply. The reviews that matter most are the ones being skipped.
of consumers don’t expect a business to reply to its reviews. Everyone else is watching.
Sources: UENI Google review response study (2026); BrightLocal Local Consumer Review Survey (2025).
Watch Review Shark answer a Google review.
This is the real workflow inside the app: a new review comes in, your agent drafts a reply in your voice, you approve it with one tap, and the tough ones are held for a human.
Animated walkthrough of the Review Shark app. Step 1: a new five-star Google review appears in the Reviews feed. Step 2: the AI agent drafts a personal reply in the Approvals queue. Step 3: the owner approves it and the reply is posted to Google. Step 4: a two-star review is escalated to a person instead of being answered automatically.
Connects to your Google Business Profile in minutes.
Train it once. It works every night after.
Set the voice and the rules up front — the agent handles the rest, continuously.
Every review, tracked live
New Google reviews are pulled in automatically and plotted against your rating history.
Set the voice and the rules
Tell your agent how you talk to customers, what you're willing to offer, and what needs a human first.
Replies, sent or drafted
Your agent replies in your voice, follows up where it matters, and flags anything outside its rules.
One platform. Every reply.
Pick the operating lane that matches your Google review volume. Annual billing keeps the same mechanics with better pricing.
Solo
One Google Business Profile that wants simple AI review replies.
- 1 active location
- 100 AI replies per month
- Every Google review pulled in
- Train one brand voice
- Approval-focused AI replies
Business
Small multi-location businesses with steady review volume.
- 5 active locations
- 500 AI replies per month
- Multi-location monitoring
- Higher monthly reply volume
- Team operating rhythm
Agency
Agencies and operators managing many local profiles.
- 20 active locations
- 2,000 AI replies per month
- Agency-scale location coverage
- Built for heavier review volume
- Approval or auto-send workflows
Custom
For larger operators, agencies, custom limits, or white-glove onboarding.
- More than 20 active locations
- Custom AI reply volume
- Launch support from the Review Shark team
- Support for larger account structures
Google review playbooks.
Practical, no-fluff guides for replying to reviews, earning more of them, and turning feedback into growth.
How to Respond to Google Reviews: A Step-by-Step Guide for Local Businesses
A simple, repeatable way to answer every Google review, positive or negative, so customers feel heard and future customers see a business…
We've got the answers.
The things every owner asks before handing review replies to an agent.
Will it post replies without me seeing them first?
How long does setup actually take?
Can it manage more than one location?
What happens with reviews that need a human?
Does this only work with Google reviews?
Start answering every review today.
Review Shark is live and ready for your Google Business Profile. Tell us about your business and our team will reach out to get you set up, answer your questions, and match you with the right plan for your locations.